Telnyx integration

Telnyx is a cloud communications platform that allows businesses to send and receive SMS messages using their own phone numbers. It’s commonly used for transactional messages such as reminders, alerts, and notifications.

What does integrating Telnyx with NeetoCal do

By integrating Telnyx with NeetoCal, you can send SMS notifications and reminders to your clients directly from your own Telnyx phone number. This helps you:

• Deliver booking confirmations and reminders via SMS.

• Improve show-up rates for meetings.

• Maintain consistent branding using your own number.

• Avoid relying on third-party shared SMS senders.

Prerequisites

Before connecting Telnyx with NeetoCal, make sure you have:

• An active Telnyx account.

• A Telnyx phone number capable of sending SMS.

• A Messaging Profile using API V2.

• A Telnyx API Key (V2).

If you don’t already have a Telnyx account, refer to Telnyx’s official help documentation to create one.

Step 1: Create a messaging profile in Telnyx

1. Log in to your Telnyx portal.

2. Click Messaging from the left-hand navigation menu.

3. Click on Add new profile.

4. Enter a name for your Messaging Profile.

5. Configure any other additional settings, such as webhook URLs, though these are optional.

6. Click Save to create the profile.

Your Messaging Profile has now been created.

5. In the Messaging section, click on Edit, and locate your messaging profile.

6. Now, you will be seeing Profile ID.

7. Copy the Profile ID.

   This Profile ID is how NeetoCal identifies which messaging profile to use when sending SMS.

   

Step 2: Generate a Telnyx API key (V2)

1. Click your profile icon in the top-right corner of the Telnyx portal.

2. Select API keys.

3. Click on Create API keys.

4. You can add a Tag (optional).

5. Set the Expiration to No Expiration (recommended).

6. Click Create.

7. Copy the API key immediately and store it securely.

You won’t be able to view the API key again. If you lose it, you’ll need to generate a new one.

Step 3: Integrating Telnyx with NeetoCal

1. Go to Admin Panel in NeetoCal.

2. Click on Other Integrations.

3. Click on the Telnyx card.

4. Click on Connect Telnyx.

5. Paste the following details:

   • API Key (V2)

   • Messaging Profile ID

6. Select the phone number you assigned to the messaging profile.

7. Click on Verify.

8. Once verified, Telnyx will be successfully connected to NeetoCal.

   

Need help

• If you face issues connecting Telnyx with NeetoCal, contact us at [email protected]

• For problems related to Telnyx account setup, purchasing a number, or retrieving API keys or or encounter errors regarding API V2/Profile ID retrieval, please reach out to Telnyx Support team.