By default, NeetoCal sends all booking emails from [email protected]. You can change this so emails are sent from your own domain instead, giving your clients a consistent, branded experience.
There are two ways to set this up
Workspace level
An admin can connect one email account that applies to all hosts in the workspace. Every booking email confirmation, cancellation, reminder, and reschedule will be sent from this address by default.
Go to Admin panel from the left sidebar.
Under Meetings card, go to Send emails from your domain.
Individual hosts can still connect their own email account to override the workspace email for their bookings.
Host level
Each host can connect their own email account. This applies only to scheduling links when they are the host. Other team members' scheduling links are not affected.
Go to Host from the left sidebar.
Click on Self.
Click on Send emails from your domain card.
If a workspace email is already set, connecting your own account will override it for your bookings only. Disconnecting your account will revert to the workspace email.
How the priority works
NeetoCal uses the following order to determine which email address to send from
Host's own account If the host has connected their own email, it is used.
Workspace account If no host-level account is connected, the workspace email is used.
NeetoCal default If neither is set up, emails are sent from [email protected].
Supported providers
You can connect any of the following providers at either level:
Gmail
Outlook
Custom email provider (DKIM/DNS)
SMTP