How package payment works

NeetoCal allows you to sell packages and collect payments online through Stripe, Razorpay or manual UPI. Other than Stripe, for other payment providers, it will happen based on the accounts that you have integrated.
Here’s an explanation of how payments work depending on your Stripe integration.

If you have Standard Stripe payment integration

  • While creating a package, you’ll be asked to select a payment provider.

  • If you select Stripe, you’ll see a list of recipients who’ve connected their Standard Stripe accounts.

  • You can then choose the Stripe account where you want the money to be sent when a package is purchased.

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If you have Stripe Split payment integration

  • If you have Stripe Split payment integration then while creating a package, you only need to set the package price.

  • You don’t need to choose a recipient, the money will automatically go to your Stripe Split account as soon as the client buys the package.

What happens when a client books using a package code

  • The split payment is calculated based on the original price of the meeting.

  • The actual payment to recipients happens only after the meeting is completed.

  • Until then, the amount stays in the Stripe Split account.

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Package cancellation or refund

Currently NeetoCal does not support any cancellation or refund for packages.