If you expect slots to be not available and they are available then this article will provide some tips on resolving the issue. Before we start investigating, let's ensure a few basic settings are in place.
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Availability settings: Make sure your availability is correctly set. Click on the Availabilities tab from the left hand side bar. Choose the availability you are using. Ensure that the days you are available and time you are available is correctly setup.
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Time zone setting: On the same page check that your timezone is correctly displayed.
If everything looks good and slots are still unavailable, use the Troubleshooting feature for further checking.
Busy vs Free
If you have a meeting scheduled in your calendar and that meeting time is coming up as an available slot in NeetoCal then first thing we need to ensure is that if the meeting is marked as busy or free by the calendar.
If it's a google calendar then it shows busy or free just above the description as shown below.
Make sure that it shows as Busy. If it is Free then the calendar is saying that although there is an scheduled meeting but consider this person to be free and in that case NeetoCal will not block the slot for the meeting duration.
Check of double booking
After integrating your calendar ensure that you have put a check mark next to your calendar for Check for double booking. If you don't put a check mark then NeetoCal will not look at your calendar to avoid already booked meetings.
