It could be very frustrating if the slots you expect to be available are unavailable. Here are a few ways to determine why your slot isn't being shown.
1. Check your Timezone
Ensure that your time zone is correctly set up. Click on your name at the bottom left corner. Then click on My Profile. Now, you should see your time zone. If your Timezone is not correct, then change your Timezone.
2. Confirm your availability
The most crucial step is to confirm that you have correctly configured your availabilities. If you're unsure how to set your availability, refer to this article.
3. Check for availability overrides
Ensure that no overrides are configured for the specific slot you are looking for.
To learn more about availability overrides, please read this article.
4. Check lead time
Check that if you have set a lead time, it matches with what you want. Please read this article if you're unsure what the lead time is or how to set it up.
5. Check buffer time
Check that if you have set a buffer time, it matches with what you want. Please read this article if you're unsure what the buffer time is or how to set it up.
6. Check for conflicting calendar events
If you've linked your Google account and set a preference for checking calendar conflicts, there's a chance that certain events in your Google Calendar might be conflicting with the specific slot you're searching for. Navigate to https://calendar.google.com/calendar and see if you have any events in that particular slot.
If you continue to experience issues with troubleshooting your availability, please don't hesitate to contact the NeetoCal team. We are more than willing to assist you.