A package code can be set to stop working after a set number of days. You choose that window when you create the package, and you can move the expiry date on a package a customer has already bought.
Setting how long a package code stays valid
Go to Packages from the sidebar.
Click Add new package, or open the three-dot menu on an existing package and click Edit.
Scroll to Package validity, below the Package type section.
Enter the number of days the code should stay valid after purchase.
Click Save changes.
Leave the field blank if you don't want the code to expire.
The countdown starts on the day the customer buys, so everyone gets the same window from their own purchase date.
Changing the expiry date on a package someone has already bought
If a customer needs longer than the original window, you can move the expiry date on their purchase without changing the package itself.
Go to Packages from the sidebar.
Click the package they bought.
Click the customer's name in the list of purchases.
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Next to Valid till, click Change.
Pick the New expiry date.
Add a Note if you want a record of why the date moved. Notes stay internal and are never shown to the customer.
Click Save changes.
What happens after the code expires
Once the expiry date passes, the code stops working and a customer who enters it while booking sees a message saying the package code has expired.