The routing form allows you to set up a form with conditional logic linked to your list of meeting links. Based on the responses provided by the client, they will be directed to the meeting link that satisfies the specified conditions. The host's earliest availability will be considered when multiple meeting links satisfy the conditions.
Use Routing form
Assume you have clients from two different areas who speak two different languages (English and French). Your organization has members who handle English and some who handle French. You can use routing forms if you need to allow your clients to select meetings based on their preferred language.
Click on Routing Forms button in the sidebar
Click on Add new routing form button. In the newly opened pane, give a suitable Name (Language) and Link, and click Save Changes.
Now, Add a question. For our example, the question will be "What language do you prefer?" and the question type will be Dropdown
Go to the Settings tab to add or remove the meeting links that need to be considered for this routing form.
In the Settings tab, click Set question answers to map the meeting links and answers. In our example, you will have to set which meeting links are for English and which ones are for French
Once everything is done, share the routing form with your clients by copying the link or embedding it on your website.
When clients visit the link you've shared with them, they will be greeted with a form. Once they answer the form, they will be taken to the meeting link that satisfies the condition.
In the above case, if the client answers "English" to "What language do you prefer?" they will be taken to the meeting link, which has "English" as the selected language and has the earliest host availability. If the answer does not satisfy any condition, the client will be shown a No meeting satisfies the given conditions.