Outlook/Microsoft 365 calendar integration

1. Click on Admin Panel from the left-hand sidebar.

2. Click on Calendar Integrations.

3. Find Outlook among the list and click on the integration card.

4. Click on Connect Outlook/Microsoft 365.

5. Click on Sign in with Microsoft.

6. Follow the process on the Microsoft side. Accept the permissions that NeetoCal asks for.

7. You will now be able to see a list of calendars from your Outlook account and set your calendar preferences accordingly.

8. If you want to connect another calendar account, click the Add a calendar account link and follow the same steps.

9. If you want to know more about customizing your event preferences, please check out this article.

How does Neetocal check sync on your Outlook Calendar?

When Outlook Calendar event is created, it automatically updates in Neetocal. Neetocal gets a signal (called a 'webhook') from Outlook. In rare cases, Outlook might miss sending this signal. Therefore, Neetocal also checks for reliability updates every three hours. You can also manually re-sync calendars from Admin panel.

Calendars not visible error

If your account integration is successful, but it shows a loading indicator for a long time, please click on the sync your calendars option from the "three-dot" menu next to your account.

Account connected but manage page not accessible

If NeetoCal shows that your account has been connected successfully but you are unable to access the manage page, you have likely not accepted the necessary permissions in the Microsoft integration screen. In this case, we will automatically disconnect your account and send you a reauthorization email. Please click on the link in the email to reconnect your account.

Microsoft 365 error guide

If you're using a Microsoft 365 account and the integration with NeetoCal fails, you'll be sent back to the NeetoCal page, and your account won't be connected.

When this happens, your IT Admin will need to grant NeetoCal the necessary permissions in the Azure portal.

Providing permissions to NeetoCal in Azure portal

1. Login to the Azure portal at portal.azure.com.

2. In the top search bar, search for Enterprise Applications.

   

3. Open Enterprise Applications and you will find NeetoCal in the list.

4. Open the NeetoCal app and grant access to your organization.